End User Services

ExSo can provide for online backup and recovery services for the end user devices for the typical desktop folder, documents folder, pictures folder, office file extensions and image file extensions, all safeguarded with a

12-month retention. Our solution is a cloud-based data backup and recovery service designed to enable organizations of any size to safeguard data created on laptops or desktops without any capacity restrictions.

ExSo’s MS365 cloud backup solution provides complete, policy-driven backup and recovery services for Microsoft Office 365© Exchange, Teams, SharePoint and OneDrive with unlimited capacity, unlimited retention, self-service recovery. The solution provides a singular interface to drive organizational compliance with better speed and precision. Paired with Metallic® data protection, organizations get the best of industry-leading backup and recovery, combined with advanced tools to satisfy the highest possible standards of regulatory compliance while rapidly identifying pertinent emails and files – active or deleted, uncovering data buried deep within workloads, seamlessly locate records across MS365, preserving data for legal and regulatory purpose with flexible .pst exports, Maintaining EDRM compliance and adhering to identification, collection and processing protocols.

 

End User Support Services

• Remote Support
  • Troubleshooting system errors
  • Installing software
  • Adding printers and periphery equipment
  • Assisting with Email and other Line of Business systems
• Onsite Support
  • Optimizing hardware
  • Hardware maintenance and repairs
  • Software, drivers and application optimization
• Enterprise Antivirus
  • Central AV Management Console
  • Automated updates of software, patches and definitions
  • Back-to-Back support from AV Vendors
• Endpoint Backup
  • Cloud connected backup and restore with no additional hardware needed.
  • Web console enables secure anywhere, anytime access to all backup data.
  • Automated backups with self-service restore.
  • Backup data is always online and accessible.
  • Easily recover files, folders and complete systems.
  • Secure data encryption at source, in-transit and at rest.
• Microsoft 365 Support Services
  • Create new users and tenant maintenance
  • Assign licenses
  • Setup One Drive
• Advanced Threat Protection (Premium Option)
  • Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defenses against zero-day threats, ransomware, and other advanced malware attempts with Microsoft Defender for Microsoft 365
  • Remotely wipe company data from lost or stolen devices with selective wipe from Intune
  • Control who has access to company information by applying restrictions like do not copy and do not forward with Information Rights Management
  • Enforce malware protection to help keep your Windows 10 devices safe from viruses, spyware, and other malicious software with Windows Defender
• Cloud Backup Solution for MS365
  • ExSo’s Cloud Backup Solution for Office 365 provides complete, policy-driven backup and recovery capabilities for Microsoft® Office 365™ applications as well as for mission-critical collaboration tools in the Office 365 productivity suite, including Email, One Drive and SharePoint.