Network Solutions and Services

ExSo make use of specialist in solution-based internet connectivity, providing the most suitable, fastest, and reliable ME Fibre, FTTB, FTTH, LTE, WISP or Satellite.

NETWORK SUPPORT

The support of network devices can include the following services:

• Out of band monitoring and management of network equipment for security reasons to prevent management access to devices
• Fault management of devices through monitoring, root cause analysis and repair
• Measure and analyze device availability and performance on pre-defined scenarios.
• Ongoing support of the existing infrastructure within the scope of the SLA and/or client’s SLA with the manufacturer
• Apply appropriate patches and updates as received from the client and/or client’s SLA with the manufacturer
• Defining rule basis and restriction rules for firewalls and proxies (excluding analyzing of logs)
• Analyzing and recommendations of firewall logs will be quoted separately
• Management of all changes required on the local networking hardware including switches, routers and Wi-Fi Access Points. Network changes will follow a change control process (CC) in the environment to ensure proper planning is in place with each change to ensure availability.